FAQs

Are your products safe?

Some of our products may contain by products of nuts, coconut, etc. All ingredients are posted on the site, unless otherwise stated. Please perform a skin test before using each Krazy Essentials product. If a rash or irritation occurs, please discontinue use and consult your physician. Krazy Essentials is not responsible for any medical expenses due to use of product(s). We are a cruelty free company, we do not test on animals.

Are your products vegan?

Some products are vegan, please review each product's description.

When will my order ship?

You will receive an email and/or text message with your tracking number once it ships. Please review our shipping policy ro read more about our shipping process.

How can I cancel my order?

Please send an email to contact@krazyessentials with your name and order number within 24 hours of ordering. After 24 hours, we cannot guarantee that your order will be canceled.

I don't like this, I want to return it!

All sales are final. We do not accept returns.

I want a refund!

The product I want is out of stock, help!

Please sign up for the stock alert email on the desired product to receive an email once it's back in stock. 

Do you have bulk pricing?

Yep! Email us at contact@krazyessentials.com for our price sheets on Body, Lip Care and Home Fragrances.